Privacy Policy

SEO Penguins, or ("we," "our," or "us") has created this privacy policy and is committed to protecting the privacy and personal information of our website visitors, customers, and all possible prospects (Clients, You, Yours).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when interacting with our website, products, and services. You consent to all policies described in this Privacy Policy Document by using our website or engaging with our services.

By visiting our website or ordering any of our seo services, you oblige and agree to every policy mentioned in this document. Note that SEO Penguins doesn’t render services to users who don’t agree with some parts or the complete privacy policy document.

1. Information We Collect

To conduct business with you transparently, we need certain information without which we cannot proceed.

1.1 Personal Information:

We may collect personal information from you when you voluntarily provide it, such as when you fill out contact forms, subscribe to our newsletter, or communicate with us. This personal information may include but is not limited to, your name, email address, phone number, company name, and any other information you provide.

1.2 Usage and Technical Information:

We may collect certain non-personal information automatically when you visit our website or use our services. This information may include your IP address, browser type, device information, operating system, referring URLs, pages visited, and the dates and times of your interactions. We may collect this information from cookies, web beacons, and similar technologies.

2. How We Make Use of Collected Information?

SEO Penguins have a solid reason for data collection. We use your data to provide you with services in the most professional manner:

2.1 Providing and Improving Our Services:

We may use your personal information to provide and improve our services, respond to your inquiries, fulfill your requests, and customize your experience with us. This includes providing SEO analysis, optimization, and related marketing services.

2.2 Communications & Emails:

We may use your personal information to send you promotional and marketing communications, including newsletters and updates about our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.

We only send emails to individuals who have agreed to receive promotional content from us. You might also receive promotional emails from us if you have agreed to receive emails from third parties on another website.

2.3 Analytics and Personalization:

We may use the information collected for analytical purposes to understand how users interact with our website, improve our services, and personalize your experience. This may include using cookies and similar technologies to track user preferences and behavior.

2.4 Legal Compliance and Protection:

We may use and disclose your personal information as applicable laws, regulations, or legal proceedings require. We may also use and disclose your personal information to protect our rights, privacy, safety, or property, and the rights, privacy, safety, or property of our users or others.

3. Data Sharing and Disclosure

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in providing our services. These service providers are contractually bound to only use your personal information for the purposes specified by us and in compliance with applicable laws and regulations.

3.2 Transfer of Business:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

3.3 Legal Requirements:

We may disclose your personal information if required to do so by law, regulation, or legal process or if we believe in good faith that such disclosure is necessary to protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of our users or others.

3.4 Order Fulfillment

SEO Penguins will transfer information to third parties when necessary to provide a product or service that a person orders from such a third party while using the SEO Penguin site or when responding to offers provided by us.

4. How Do We Ensure Data Security?

We take appropriate technical and professional measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All collected data is saved on our servers which are out of reach of any irrelevant party. We only share your data with those who can help us provide better services.

Our website is protected with SSL certification and other high-security protocols, which prevents it from all kinds of digital threats. However, no data transmission over the internet or electronic storage system can be guaranteed secure. Therefore, while we strive to protect your personal information, we never guarantee 100% security.

5. Your Rights and Choices as a Customer

As a customer, you have certain rights that you are allowed to practice.

5.1 Access and Correction:

You have the right to request access to the personal information we hold about you and to correct any data unintentionally entered with flaws. If you want to exercise this right, please get in touch with us via our customer support team. Our team is always there for your assistance.

5.2 Opt-Out:

You can opt out of receiving promotional and marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

5.3 Do Not Track Signals:

We do not currently respond to "Do Not Track" signals or similar mechanisms.

6. Privacy of Children

Our website and services are not directed to individuals under 16. We do not intentionally collect personal information from children. If you believe we may have collected personal information from a child, please get in touch with us immediately, and we will take appropriate measures to remove the information from our records. SEO Penguins would urge parents to ensure that children do not exercise data provision on websites that are out of their age range.

7. Privacy Practices of Third-Parties

7.1 Advertiser Cookies and Web Beacons

You would occasionally see advertisements and advertising networks on our website that place promotional ads and telemarketing campaigns. These advertisers would use their cookies and web beacons to collect your information. SEO Penguins has no control over third-party cookies, and we are not responsible for the technology used or data collected due to these.

7.2 Third-Party Links

The websites and email messages sometimes contain hypertext links to the websites of third parties. SEO Penguin is not responsible for such other sites' practices or content. Linked websites may contain links to websites maintained by third parties. Such links are provided for your convenience and reference only. We are not responsible or in control of how they do their business.

8. Payments and Payment Collection

SEO Penguins is a paid service provider. We aim to help businesses increase their online presence with effective seo techniques. Every service we render is charged against a certain fee which is calculated based on multiple factors, including time, service type, requirements, etc.

We only render service to those who pay for our services. SEO Penguins doesn’t collect any financial information from customers because we don’t receive any payments from you. Every transaction the client makes is through proper banking channels and secure payment gateways. The customer pays the bank, and the bank pays our company. So as we don’t collect payment for you, we don’t need to collect any specific information like card number/details, nor are we responsible for its protection.

9. Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Any changes in our privacy policy document would be conveyed to you via your registered email address, or we might also display it on a banner on any of our web pages that we find most relevant. The company will not be responsible if you are not updated on our policy measures.

10. Customer Support

You can contact our customer support team if you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices. We have a designated customer support team who is always there to help customers and all possible prospects with any queries they have.

We have tried our best to cover all major policies in detail in this document. However, you can contact our CSR Team if you have any ambiguity about a certain clause or complete document.

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